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July 1st, 2025 23:27
TOUCHPAD DOESN'T RESPOND AFTER UPDATE
SO I UPDATED MY WINDOWS, AND AFTER THAT MY TOUCHPAD DIDN'T WORK. I TRIED TO INSTALL DRIVERS, BUT IT WASN'T USEFUL. I HAVE A DELL PRECISION 5490 .
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DELL-Jesse L
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July 2nd, 2025 08:34
If a Dell touchpad is unresponsive after a Windows update, try restarting your computer, ensuring the touchpad is enabled in settings, and updating or reinstalling the touchpad driver. If those don't work, check for optional Windows updates, run a hardware diagnostic.
Click here for resolving touchpad issues.
To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them. Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.