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February 26th, 2024 03:37

Random Hard drive error

My Dell 5550 is about 3 year old. It often randomly frozen from the beginning. But I can close the lid and reopen it, the it becomes normal. But in recent 2 weeks, things are really getting worse. The lap top will be no response and then gives “Hard drive not installed ” blue screen. 

I followed the online instructions and run the BIOS test, every time it show everything is fine. I spent over $2000 for this laptop because I wanted a workstation. It is very disappointing it caused too much troubles. 

I have bought over 6 dell laptops. This one is the most expensive one and the worst one!!

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8.1K Posts

February 26th, 2024 03:58

It could be a storage controller driver issue.  If you are not using RAID, consider to set storage mode to AHCI just for testing.  Follow proper method to make change else you will get BSOD.

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9 Posts

March 8th, 2024 23:55

I agree, it sounds disappointing - although the truth is that every so often every manufacturer is going to produce a few lemons. Doesn't really help when you dropped all that dough on it.

Regardless of if the drive is an actual spinner or not, I'd replace the drive ASAP. It isn't going to get better.

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