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October 31st, 2022 05:00

Problem with first start of DELL Workstation 5760

I have started the laptop and followed the indication for the first configuration. After about 6 steps (configuration pages), where I have insert a microsoft account, PIN,   choise different service, at the end I arrive to the Microsoft Office installation page. I have buy Microsoft Office 2021 preinstalled. When I arrive at this page, the installation blocks on a blue page and nothing happens. I wainted for about 60 minutes but nothing happens. How Do I solve this? Thks a lot.

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27.1K Posts

October 31st, 2022 05:00

Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.

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20.1K Posts

October 31st, 2022 12:00

If Dell did not give you this info see this Dell Digital Delivery | Dell US

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