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August 5th, 2025 17:39
Precision 7680 paint coating peels off some keys
The paint coating peels off some keys on my Precision 7680. In the image you can see the issue on the crtl, shift and D key. The laptop still has ProSupport. Does Dell replace the keys within warrenty?
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ejn63
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29.2K Posts
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August 5th, 2025 17:52
Keys, no - the entire palmrest would need replacement. You'll have to call to find out -- they may consider it cosmetic rather than functional, but you can ask.
peemints
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August 11th, 2025 17:44
They will if you have Pro Support Plus, but that would be considered your 1 time "accidental damage" use. I've had Dell fix this before. The alternative is to get keyboard stickers that you can just put over the keys.