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3 Posts
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81
July 12th, 2024 22:56
Precision 7560 - Intel UHD drives not working
I have problem with Intel UHD ( Generic and Dell-OEM Drivers )
- All Pre_Windows application like Bios_Setup and Dell Diagnostic System are displayed correctly ( so display hardware is fine )
- If i disabled Intel UHD in bios , my RTX A5000 works correctly ( so display hardware is fine )
- all Firmwares and drivers are UpToDate !
but I got :
Device PCI\VEN_8086&DEV_9A70&SUBSYS_0A691028&REV_01\3&11583659&0&10 had a problem starting.
Driver Name: display.inf
Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}
Service: BasicDisplay
Lower Filters:
Upper Filters:
Problem: 0x0
Problem Status: 0xC00000E5
Device PCI\VEN_8086&DEV_9A70&SUBSYS_0A691028&REV_01\3&11583659&0&10 had a problem starting.
Driver Name: oem37.inf
Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}
Service: igfxn
Lower Filters:
Upper Filters:
Problem: 0x0
Problem Status: 0xC00000E5
you can find Display screen Image and System Diag logs here :

System Logs :



ejn63
10 Elder
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29.6K Posts
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July 12th, 2024 23:22
With the Intel GPU enabled (the discrete one disabled), what does the firmware (F2 at powerup) screen look like -- OK, or faulty?
mkdotnet
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3 Posts
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July 13th, 2024 02:13
@ejn63 I can't find any option in Bios to disable discrete GPU but ... in all condition of Hybrid Graphic ( Enabled and Disabled )... firmware and pre_windows apps are works
mkdotnet
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3 Posts
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July 13th, 2024 02:17
@ejn63 Attention :
Windows 10 / 11 probably work without installing Intel UHD and Nvidia drivers !!!!!!