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1 Rookie

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3 Posts

59

October 5th, 2024 14:55

Precision 5570 with WD15 dock limits resolution on monitor

I have a Precision 5570 with WD15 dock connected to 2 monitors.

One monitor is connected directly through HDMI, runs at QHD resolution fine.

The second monitor is connected through HDPI via mini display port adapter into the dock, is capable of FHD but only runs 720p.

I updated drivers, and mini display port adapter supports FHD, but still stuck on 720p.

What can I check or do to fix this?

9 Legend

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8.1K Posts

October 6th, 2024 02:02

Connecting the WD15 to the laptop USB-C thunderbolt port, then test again.

1 Rookie

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3 Posts

October 9th, 2024 14:18

@Chino de Oro​ this is the only way I connect WD15 to the laptop. 

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