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MG

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March 17th, 2025 16:37

Precision 5570, U3223QE, U2719D, second inactive

Precision 5570

Precision 5570

I have the following set up:
laptop Precision 5570
monitor Dell U2719D
monitor Dell 3223QE
From laptop to Dell 3223QE I connect with USB C cable
From Dell 3223QE to monitor Dell U2719D I use Display Port Cable

This setup successfully extended the laptop's display across both monitors without any issues until last Friday. However, this morning, it stopped working. Now, I can extend the display to only one monitor at a time, while the other automatically becomes inactive.

The same setup works perfectly with a Dell XPS 15!

Some help would be much appreciated.

KR,

Gabriel

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17.6K Posts

March 19th, 2025 08:13

To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them.  Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.

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