1 Rookie

 • 

21 Posts

27323

April 17th, 2021 09:00

Precision 5550 power adapter, 90W or 130W?

I am thinking of getting a second power adapter for my Precision 5550 which comes with a 130W Type-C AC Adapter. I searched Dell website, under Adapter section, there is only 90W Type-C Adapter available (https://www.dell.com/en-sg/shop/pfydresults/6220799?categoryId=2999). So my questions:

1. Will this undersized adapter cause any warning when it is plugged in?

2. Will laptop be charged slower?

3. Instead of using a second 90W AC adapter, if I charge laptop by a non-Dell monitor that has integrated docking station with up to 80W PD on Type-C, same questions again, will it cause any warning? will laptop be charged slower?

Thanks 

11 Legend

 • 

14K Posts

 • 

79.9K Points

April 17th, 2021 10:00

@sh2sg  The Precision 5550 is designed for a 90W power supply if it only has an Intel GPU, or 130W if it has an NVIDIA GPU.  I don't have that specific system, but speaking from experience of other Dell and non-Dell laptops, undersized adapters very often do trigger a "Slow USB charger" warning, and they can result in slower charging and even reduced performance.

1 Rookie

 • 

21 Posts

April 17th, 2021 10:00

Thanks for the quick reply. Yes it does have nVidia GPU. 

Why is Dell doing that so? Selling only 90W adapter to 5550's users and that will most likely trigger warning and reduce performance?

How about those users who have a broken adapter? if they request part replacement, will they also get the same 90W adapter? Or they have to spend more money to buy 130W PD docks? 

 

11 Legend

 • 

14K Posts

 • 

79.9K Points

April 17th, 2021 12:00

@sh2sg  I'm not sure why you're having trouble finding Dell's 130W USB-C adapter.  That does seem like an error of some kind.  But if you're in the US, here is a direct link to the correct adapter.  If you had an actual warranty replacement, then Dell would replace it with the same part.  Or if they accidentally sent a 90W adapter, then you would certainly be able to get it exchanged for the correct part.

1 Rookie

 • 

21 Posts

April 21st, 2021 08:00

So I contacted Dell, they didn't tell why they are not selling 130W AC adapter in my region (Singapore) but they  can offer me a personal quotation to purchase the 130W AC adapter directly from spare part quotation team... is it normal?

11 Legend

 • 

14K Posts

 • 

79.9K Points

April 21st, 2021 08:00

@sh2sg  I wouldn't call it "normal" to not offer the appropriate power adapter through a regular online store, but I've purchased parts through Dell Spare Parts many times in the past.  That's usually for parts that are not really meant to be replaced by the individual user, like replacement keyboards, display assembles, plastic chassis components, etc.  But if Dell Spare Parts can get that part for you, then go for it.

June 2nd, 2021 04:00

What happens if you run a 5550 with nvidia graphics with a 90w charger? Or a 65w?

June 2nd, 2021 06:00

Hello if you don’t use the recommended battery wattage you will wind up getting a warning in the diagnostics or in the biopsy may say that it’s discharging

11 Legend

 • 

14K Posts

 • 

79.9K Points

June 2nd, 2021 09:00

@APersonWithALaptop  You'll likely see slower battery charging, and possibly reduced performance especially if running a workload that involves the CPU and NVIDIA GPU.  And in very heavy load cases and/or in cases of significant power budget shortfalls like 65W for a system designed for double that amount, the system might drain the battery for auxiliary power even while connected to AC.  But that's a last resort since that is of course not a sustainable way to operate, which is why the system will throttle performance first.

1 Message

November 17th, 2021 14:00

We have purchased over 10 of these Precision 5550's and I feel like I should add a few notes worth mentioning, speaking from experience.  I've seen the  "slow charging" notification come up many times, even in cases where we are using the 130W provided AC Adapter.  We have some folks that use the U2722DE and U2721DC monitors for powering these laptops and the slow charging message comes up, but they are typically provided with enough power to run all of their applications, including some resource intensive applications (i.e. AutoCAD).  

1 Message

February 22nd, 2022 17:00

Will a 240W adapter work with the Precision 5550 with a WD19TB?

1 Rookie

 • 

28 Posts

February 24th, 2022 04:00

I know I'm late to the party, but I've been running Precision 55xx laptops for 6 years now. I always purchase an addition 90W power supply (usually after market to get the smallest possible) to run on airplanes. Must aircraft onboard power systems don't let you charge with anything that requires over 90W.

Even with the NVIDIA GPU and despite the BIOS warning (which can be turned off), the laptop will charge (maybe more slowly) to make it through those long flights.

No Events found!

Top