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November 18th, 2024 18:10

Precision 5480 - Dell Optimizer - Presence Detection - Stopped Functioning After Latest Windows 11 Update

Precision 5480

Dell Optimizer - Presence Detection - Stopped functioning after latest Windows 11 update

Edition Windows 11 Pro
Version 24H2
OS build 26100.2314
Experience Windows Feature Experience Pack 1000.26100.32.0


Uninstall\Re-install does not fix

System up to date

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8.1K Posts

November 18th, 2024 23:28

Perform a hard reset to see if it may help:

  1. Turn off your computer.
  2. Disconnect the power adapter from your computer.
  3. Remove the base cover.
  4. Remove the battery.
  5. Press and hold the power button for 20 seconds to drain the flea power.
  6. Install the battery.
  7. Install the base cover.
  8. Connect the power adapter to your computer.
  9. Turn on your computer.

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December 1st, 2024 17:36

If instructions sended by @Chino de Oro are not helping.

Try BIOS update to newest version, update Dell Optimizer application and enable Presence Detection.

(edited)

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