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March 3rd, 2025 07:06
Precision 3591 Workstation & WD22TB4, Dock keeps reconnecting
I have a Dell 3591 Workstation and a WD22TB4 Docking Station.
All necessary drivers were installed with Dell Support Assistant.
The Dock provides the power supply and two monitors for the PC.
If the workstation goes into standby and is then woke up, the docking station keeps trying to reconnect the monitors to the PC.
So it connects briefly, you hear the "ding" in Windows 11 and then they disconnect again. To end this loop, the docking station has to be disconnected from the workstation and reconnected each time.
OS: Windows 11 Pro 24H2
Have you ever had a similar case?
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DELL-Jesse L
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March 25th, 2025 10:20
Verify that the dock drivers are updated as well as the system bios.
To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them. Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.
chpickman
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March 28th, 2025 03:55
reading the compatibility documentation the WD22TB4 with Precision 3591 note (2)...the laptop may require more than 130W power provided, so then possibly only plug in the docking station to the "front" TB USB-C port, and then provide power separately to the "rear" TB USB-C port. So then using the mm connector 180W adapter for the docking station, and lets say 100W or 130W to the laptop USB-C power power port...which then uses up all the USB-C ports on the Precision 3591 laptop. This is not great, but you connect all the peripherals. So then the Precision 3591 is using all the USB-C ports to power (rear USB-C) and Thunderbolt (front USB-C) to the docking station.
(edited)