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March 11th, 2024 07:18

new 4K screen for a precision5550, computer does not recognize it correctly

Hi

my precision 5550 got a new screen
Sharp 90T02-LQ156R1
(it should come from either a xps 15 9500 or 9510, I think).

This shoud be a 4K display and par example HWINFO64 recognized it correctly.

But windows keeps telling, this is a "generic monitor"... no drivers installed

what should I do?

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28.7K Posts

March 11th, 2024 13:52

Windows will always see a generic monitor for a notebook screen.  If the system recognizes the display well enough to POST and give a good image, it's working properly.

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