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June 15th, 2024 22:40

My dell precision 7510 shutting down randomly when the charger plugged in

I was using my Dell Precision 7510 for about two years, and about two months ago I reset Windows. Initially, it took some time to shut down, but now it shuts down about one minute after starting up. The problem occurs only when the charger is plugged in. I have tried removing the battery and the problem still occurs. I have run many diagnostics and haven't found any issues, and I have tried another charger but got the same result.

Id               : 6006
LevelDisplayName : Information
TimeCreated      : 5/3/2024 12:41:11 PM
Message          : The Event log service was stopped.

Id               : 1074
LevelDisplayName : Information
TimeCreated      : 5/3/2024 12:40:57 PM
Message          : The process C:\WINDOWS\system32\shutdown.exe (DESKTOP-7GJDB5N) has initiated the shutdown of
                   computer DESKTOP-7GJDB5N on behalf of user NT AUTHORITY\LOCAL SERVICE for the following reason: No
                   title for this reason could be found
                    Reason Code: 0x800000ff
                    Shutdown Type: shutdown
                    Comment:

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