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June 30th, 2025 17:51
Multiple Precision 5570s show failed TPM when enrolled in Intune
We've been enrolling all of our systems in Intune (M365 GCC High). Every Precision 5570 shows a compliance error in the TPM. Some machines won't even allow us to finish the enrollment process. Anyone else running into this or have a solution? Firmware and Windows Updates are up-to-date.
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peemints
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August 11th, 2025 18:38
Hello!
This may sound very basic, but have you confirmed that TPM 2.0 is enabled in the BIOS of these devices? I want to say it's enabled by default but obviously no way for me to know your environment. We have several 5570 laptops that are compliant in Intune when TPM and BitLocker are both required.
In the BIOS, enable "Advanced Setup" in the upper left. Otherwise the option to enable/disable the TPM is not visible. TPM settings are found in the Security section