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October 3rd, 2022 07:00

Issues caused by Waves MaxxAudio & Realtek drivers

Good day folks,

I've been at it for a few days now - trying to figure out what went wrong and what actually could be the cause of it (aside from questionable quality check and testing of software).

Like I described here: https://www.dell.com/community/Inspiron/WavesMaxxAudio-is-using-CRAZY-CPU-percentage-contantly/m-p/8279105/highlight/true#M151967

I'm facing issues with audio drivers that cause plenty of damage to my system, which for a mobile workstation of this magnitude is unacceptable (5550).

Please let me know if you're facing similar issues regarding Waves MaxxAudio and Realtek drivers:

  • unstable system: restarting itself due to critical temperature reached (probably Dell Optimizer at fault as well - I could start a whole thread regarding this "beautiful" piece of AI software),
  • devices going crazy: the device list keeps on refreshing as if something is happening,
  • computer audio: the system sounds (any) are delayed even by as many as 10 seconds after event,
  • system explorer: crashing and/or freezing when trying to change the volume via taskbar icon,
  • overload: constant high power usage and cpu and ram drainage by WavesSysSvc Application and Waves MaxxAudio Service Application, causing high CPU temperatures and fan high rpms.

The device is updated on a weekly basis, system in a mint condition without any previous issues. Currently all the latest versions of drivers for software and hardware are installed.

I would be so grateful for any additional information - I've tried a lot of things to fix this, yet to try downgrading drivers other than audio. I'm hoping Dell can investigate and come up with a quick fix, as it seems they have some history with distributing buggy audio drivers and then patching it.

Regards!

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