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June 3rd, 2024 06:13
Headset microphone stopes working in teams meetings win11
Hey everyone,
I'm encountering an issue with my Dell Precision 5480 where the microphone stops working after some time while using my Logitech wireless zone connected via Bluetooth. It's frustrating as a workaround to get it functioning again, I have to restart my computer. This isn't an isolated incident either; some of my colleagues at work are experiencing the same problem.
I've come across a suggestion online to disable and enable the Intel Smart Sound Technology EOD driver as a temporary fix instead of resorting to a full restart. However, I'm looking for a more permanent solution to this problem.
Any ideas on how to resolve this issue without needing a workaround like this would be greatly appreciated.
Thanks in advance for your help!
MateiTene
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August 13th, 2024 09:33
I am also affected by exactly this on my Dell Precision 5480. It is not limited to bluetooth, as I have tried using a USB-C wire to connect my headset directly to the computer, but the issue persists. It is more likely an audio driver issue or hardware fault. Sometimes, I am able to get the headset microphone functioning again by cycling input devices in Teams' settings, but this does not always resolve it.
Finally, this happens across multiple headsets: Poly Voyager 4320, Bose QuietComfort
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