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754
January 8th, 2023 13:00
Drivers not recognised Precision M4800
After windows reinstall, no ethernet neither wifi works due to lack of drivers. I visited DELL support page on other computer and got the recommneded drivers.
Put them to USB, then copied to the DELL Precioson.
Surprisingly enough, when trying to refresh device drivers and browsing the drivers folder, windows still keeps not recognising any drivers to the laptop. All should be easy like a plain vanilla, but just does not works. Does anyone has a hint to solve this?
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ConstantinusAP
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January 14th, 2023 03:00
Both JOcean's and Chino de Oro's solution is a solution. Thanks!
JOcean
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12.6K Posts
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January 8th, 2023 16:00
After the Windows install did you remember to install the chipset drivers for the 4800?
ConstantinusAP
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January 8th, 2023 23:00
Thanks for the hint.
I have Chipset_Driver_2TDF7_WN_9.4.0.1017_A01 and Chipset_Driver_5JFFN_WN_2.5.4.40_A05 but, to confess, none of the acquired files actually runs. Running them ends in an error message saying: starting point of the process (Adddlldirectory) cannot be found in the DLL (kernel32.dll)
ConstantinusAP
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January 9th, 2023 06:00
Yes, indeed that is Win7 32 bit. After I have wrote the reply I also suspected something like that. Perhaps there are ptcehs for that. I will google it. Thank you!
JOcean
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12.6K Posts
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January 9th, 2023 06:00
Which version of Windows did you install? I ask because that problem was a Windows 7 issue in the past.
JOcean
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January 9th, 2023 07:00
Happy to help out and have a look at this YouTube video as well.
Chino de Oro
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8.1K Posts
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January 9th, 2023 21:00
Unless you have specific reason for running a 32-bit Win 7, I suggest that you can move to Windows 10 and activate its license using the machine COA. Windows 10 compatibility mode will allows many old (Win 7) applications and programs to be installed.
For certain, It can resolve your current drivers issue. After a Windows installation, you will need to download and install all necessary drivers for your system. I recommend to follow this guideline.
https://www.dell.com/support/kbdoc/en-us/000132394/how-to-install-dell-drivers-in-the-correct-order