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May 4th, 2025 23:50

Display is not working

Keyboard back light on fan is moving and stop but display is not working 

10 Elder

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28.6K Posts

May 5th, 2025 02:00

Hold the D key  through powerup.  That should initiate a screen self test.  Does it?

What model XPS is it?  9330, 9350, 7590, etc.?

2 Intern

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189 Posts

May 5th, 2025 08:35

Well I will suggest you to try the following:

1.Power Reset
2.Check for Backlight
3.External Display: Connect to an external monitor
4. Try the Keyboard Shortcut Press Fn + F8 (or Fn + Display icon) to toggle between display modes.
5.BIOS Access
6.Boot into Safe Mode
7.Check Display Cable
8.Check Display Cable

1 Rookie

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3 Posts

May 5th, 2025 12:32

@ejn63​ how can i see the model xps

1 Rookie

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3 Posts

May 5th, 2025 12:34

@ejn63​ dell precision 3550 my laptop model number i do the ram cleaning and and i also access the bios but it's not access the bios

10 Elder

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28.6K Posts

May 5th, 2025 13:26

Retrace your steps, including unplugging the system and removing the base cover.  Disconnect the battery from the mainboard and hold the power button for 30 sec.   Remove and reinstall the memory module(s) and storage drive.

Then reassemble and try again.

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