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February 28th, 2025 03:29
Dell Presion 5550 and SPX 15 9500 are experiencing a failure to receive a charge: - After the laptop went to sleep, I woke it up to experi
Dell Presion 5550 and SPX 15 9500 are experiencing a failure to receive a charge:
- After the laptop went to sleep, I woke it up to experience a self-restart and then it wouldn't receive charging on all 3 TypeC ports.
- It happens often and a lot of these products have the same error.
- I have replaced the charger, battery, ram, hard drive, ... but it doesn't progress anything else it looks like it's faulty board or bios.
Has anyone encountered the current situation and fixed this error, please advise me with
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DELL-Jesse L
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March 25th, 2025 10:23
Update the system drivers as well as the system bios.
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