Start a Conversation

Unsolved

M

1 Rookie

 • 

1 Message

190

August 29th, 2024 08:50

Dell OS Recovery Tool

Trying to install this app but no luck.

https://www.dell.com/support/home/en-us/drivers/osiso/recoverytool/w2021

Fresh Windows 11 Pro with all updates from M$ and Dell installed.

23H2, 22631.4037

Any help on this topic ?

Log file :

[Thu Aug 29 10:18:45 2024] Update Package Execution Started
[Thu Aug 29 10:18:45 2024] Original command line: "C:\Users\MiodragJEVREMOVIC\Downloads\Dell-OS-Recovery-Tool_HTRTG_WIN64_2.4.0.7813_A00.EXE" 
[Thu Aug 29 10:18:45 2024] DUP Framework EXE Version: 5.2.0.21
[Thu Aug 29 10:18:45 2024] DUP Release: HTRTGA00
[Thu Aug 29 10:18:45 2024] Initializing framework...
[Thu Aug 29 10:18:45 2024] Data in smbios table is (hex)value = a , Chasis type (hex)value = a , System type is : Client 
[Thu Aug 29 10:18:45 2024] logo.png
[Thu Aug 29 10:18:51 2024] Name of Exit Code: SUCCESS
[Thu Aug 29 10:18:51 2024] Execution terminated at date-time Thu Aug 29 10:18:51 2024
[Thu Aug 29 10:18:51 2024] ######

਍਍[Thu Aug 29 10:19:09 2024] Update Package Execution Started
[Thu Aug 29 10:19:09 2024] Original command line: "C:\Users\MiodragJEVREMOVIC\Downloads\Dell-OS-Recovery-Tool_HTRTG_WIN64_2.4.0.7813_A00.EXE" 
[Thu Aug 29 10:19:09 2024] DUP Framework EXE Version: 5.2.0.21
[Thu Aug 29 10:19:09 2024] DUP Release: HTRTGA00
[Thu Aug 29 10:19:09 2024] Initializing framework...
[Thu Aug 29 10:19:09 2024] Data in smbios table is (hex)value = a , Chasis type (hex)value = a , System type is : Client 
[Thu Aug 29 10:19:09 2024] logo.png
[Thu Aug 29 10:19:11 2024] User Command: attended
[Thu Aug 29 10:19:11 2024] DUP Capabilities Value: 2097151 (0x1FFFFF)
[Thu Aug 29 10:19:11 2024] DUP Vendor Software Version: 2.4.0.7813
[Thu Aug 29 10:19:11 2024] Local System/Model Compatible with this Package? Yes
[Thu Aug 29 10:19:11 2024] Local System OS Version: 10.0.0.0
[Thu Aug 29 10:19:11 2024] OS Compatible with this Package? Yes
[Thu Aug 29 10:19:11 2024] Local System OS Language: SR
[Thu Aug 29 10:19:11 2024] Language Compatible with this Package? Unknown
[Thu Aug 29 10:19:11 2024] Identified Behavior : attended
[Thu Aug 29 10:19:11 2024] Extraction-miniunz path: c:\PROGRA~3\dell\drivers\95E302~1\miniunz.exe
[Thu Aug 29 10:19:11 2024] Extraction-arguments:  -x C:\Users\MIODRA~1\DOWNLO~1\DELL-O~1.EXE -o -d c:\PROGRA~3\dell\drivers\95E302~1
[Thu Aug 29 10:19:11 2024] Extraction-GetExitCode: 0
[Thu Aug 29 10:19:11 2024] Temporary payload log file name: C:\ProgramData\dell\drivers\95e30268-988e-4f84-80f0-d4b35ebf276b\DUPF4A0.tmp
[Thu Aug 29 10:19:11 2024] payloadExe: DellOSRecoveryTool_x64.exe
[Thu Aug 29 10:19:11 2024] payloadArgs: /quiet /lv "C:\ProgramData\dell\drivers\95e30268-988e-4f84-80f0-d4b35ebf276b\DUPF4A0.tmp"
[Thu Aug 29 10:19:11 2024] payloadDir: C:\ProgramData\dell\drivers\95e30268-988e-4f84-80f0-d4b35ebf276b
[Thu Aug 29 10:19:11 2024] MUP Spec version is less than 3 or Not a DCH Package.
[Thu Aug 29 10:19:11 2024] Legacy installation is selected. Calling Vendor Installer...
[Thu Aug 29 10:19:14 2024] Appending Vendor Software Log.
[Thu Aug 29 10:19:14 2024] 
--- Start of Vendor Software Log ---

[Thu Aug 29 10:19:14 2024] 
--- End of Vendor Software Log ---

[Thu Aug 29 10:19:14 2024] Vendor Software Return Code: 1603
[Thu Aug 29 10:19:14 2024] logo.png
[Thu Aug 29 10:19:14 2024] Name of Exit Code: ERROR
[Thu Aug 29 10:19:14 2024] Exit Code set to: 1 (0x1)
[Thu Aug 29 10:19:14 2024] Result: FAILURE
਍਍[Thu Aug 29 10:23:32 2024] Update Package Execution Started
[Thu Aug 29 10:23:32 2024] Original command line: "C:\Users\MiodragJEVREMOVIC\Downloads\Dell-OS-Recovery-Tool_HTRTG_WIN64_2.4.0.7813_A00.EXE" 
[Thu Aug 29 10:23:32 2024] DUP Framework EXE Version: 5.2.0.21
[Thu Aug 29 10:23:32 2024] DUP Release: HTRTGA00
[Thu Aug 29 10:23:32 2024] Initializing framework...
[Thu Aug 29 10:23:32 2024] Data in smbios table is (hex)value = a , Chasis type (hex)value = a , System type is : Client 
[Thu Aug 29 10:23:32 2024] logo.png
[Thu Aug 29 10:24:08 2024] User Command: attended
[Thu Aug 29 10:24:08 2024] DUP Capabilities Value: 2097151 (0x1FFFFF)
[Thu Aug 29 10:24:08 2024] DUP Vendor Software Version: 2.4.0.7813
[Thu Aug 29 10:24:08 2024] Local System/Model Compatible with this Package? Yes
[Thu Aug 29 10:24:08 2024] Local System OS Version: 10.0.0.0
[Thu Aug 29 10:24:08 2024] OS Compatible with this Package? Yes
[Thu Aug 29 10:24:08 2024] Local System OS Language: SR
[Thu Aug 29 10:24:08 2024] Language Compatible with this Package? Unknown
[Thu Aug 29 10:24:08 2024] Extraction-miniunz path: c:\tmp\DELLOS~1\miniunz.exe
[Thu Aug 29 10:24:08 2024] Extraction-arguments:  -x C:\Users\MIODRA~1\DOWNLO~1\DELL-O~1.EXE -o -d c:\tmp\DELLOS~1
[Thu Aug 29 10:24:08 2024] Extraction-GetExitCode: 0
[Thu Aug 29 10:24:08 2024] logo.png
[Thu Aug 29 10:24:08 2024] Name of Exit Code: SUCCESS
[Thu Aug 29 10:24:08 2024] Exit Code set to: 0 (0x0)
[Thu Aug 29 10:24:08 2024] Result: SUCCESS
[Thu Aug 29 10:24:11 2024] Name of Exit Code: SUCCESS
[Thu Aug 29 10:24:11 2024] Execution terminated at date-time Thu Aug 29 10:24:11 2024
[Thu Aug 29 10:24:11 2024] ######

਍਍[Thu Aug 29 10:42:05 2024] Update Package Execution Started
[Thu Aug 29 10:42:05 2024] Original command line: "C:\Users\MiodragJEVREMOVIC\Downloads\Dell-OS-Recovery-Tool_HTRTG_WIN64_2.4.0.7813_A00.EXE" 
[Thu Aug 29 10:42:05 2024] DUP Framework EXE Version: 5.2.0.21
[Thu Aug 29 10:42:05 2024] DUP Release: HTRTGA00
[Thu Aug 29 10:42:05 2024] Initializing framework...
[Thu Aug 29 10:42:06 2024] Data in smbios table is (hex)value = a , Chasis type (hex)value = a , System type is : Client 
[Thu Aug 29 10:42:06 2024] logo.png
[Thu Aug 29 10:42:07 2024] User Command: attended
[Thu Aug 29 10:42:07 2024] DUP Capabilities Value: 2097151 (0x1FFFFF)
[Thu Aug 29 10:42:07 2024] DUP Vendor Software Version: 2.4.0.7813
[Thu Aug 29 10:42:07 2024] Local System/Model Compatible with this Package? Yes
[Thu Aug 29 10:42:07 2024] Local System OS Version: 10.0.0.0
[Thu Aug 29 10:42:07 2024] OS Compatible with this Package? Yes
[Thu Aug 29 10:42:07 2024] Local System OS Language: SR
[Thu Aug 29 10:42:07 2024] Language Compatible with this Package? Unknown
[Thu Aug 29 10:42:07 2024] Identified Behavior : attended
[Thu Aug 29 10:42:07 2024] Extraction-miniunz path: c:\PROGRA~3\dell\drivers\4994D8~1\miniunz.exe
[Thu Aug 29 10:42:07 2024] Extraction-arguments:  -x C:\Users\MIODRA~1\DOWNLO~1\DELL-O~1.EXE -o -d c:\PROGRA~3\dell\drivers\4994D8~1
[Thu Aug 29 10:42:07 2024] Extraction-GetExitCode: 0
[Thu Aug 29 10:42:07 2024] Temporary payload log file name: C:\ProgramData\dell\drivers\4994d8eb-fc80-4e0f-ac01-0ceaf573ddcb\DUPF20A.tmp
[Thu Aug 29 10:42:07 2024] payloadExe: DellOSRecoveryTool_x64.exe
[Thu Aug 29 10:42:07 2024] payloadArgs: /quiet /lv "C:\ProgramData\dell\drivers\4994d8eb-fc80-4e0f-ac01-0ceaf573ddcb\DUPF20A.tmp"
[Thu Aug 29 10:42:07 2024] payloadDir: C:\ProgramData\dell\drivers\4994d8eb-fc80-4e0f-ac01-0ceaf573ddcb
[Thu Aug 29 10:42:07 2024] MUP Spec version is less than 3 or Not a DCH Package.
[Thu Aug 29 10:42:07 2024] Legacy installation is selected. Calling Vendor Installer...
[Thu Aug 29 10:42:13 2024] Appending Vendor Software Log.
[Thu Aug 29 10:42:13 2024] 
--- Start of Vendor Software Log ---

[Thu Aug 29 10:42:13 2024] 
--- End of Vendor Software Log ---

[Thu Aug 29 10:42:13 2024] Vendor Software Return Code: 1603
[Thu Aug 29 10:42:13 2024] logo.png
[Thu Aug 29 10:42:13 2024] Name of Exit Code: ERROR
[Thu Aug 29 10:42:13 2024] Exit Code set to: 1 (0x1)
[Thu Aug 29 10:42:13 2024] Result: FAILURE

No Responses!
No Events found!

Top