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December 14th, 2022 09:00

Can't see anything after using dell precision 5550 laptop for a while

I'm playing video or game. Suddenly, I can't see anything because my screen is not working, but i still can hear audio and use keyboard. I press Alt + F4 to exit the app and start over like in the video

https://drive.google.com/file/d/1LOtw0MdaX6ZVFL3oILZKGhbGhbdzyi5b/view?usp=sharing 

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December 14th, 2022 17:00

Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.

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