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1 Rookie
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1 Message
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31
September 22nd, 2024 15:02
Blank screen and keyboard light on
Why my media term in the church was using the system, the screen just go blank and we have try to put it on the keyboard light will just come on why the screen remain blank,
Pls what can I do to resolve this pls,thanks
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ECharles
2 Intern
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227 Posts
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September 22nd, 2024 22:36
What computer, what peripherals do you have attached and what happens when you try to reboot?
Do you have an external monitor you can try to connect?
What were you doing when the screen went dark? In the middle of typing, did the computer screen time out (go into sleep mode) or what?
aaaabcsmile
1 Rookie
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2 Posts
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March 10th, 2025 19:56
@ECharles I have a Dell Alienware 3+ years old. I was using it to 3D scan with #D Shining software. I hadn't used it for quite awhile so it saked for three separate update. After the last update the screen is black and won't come on after two attempts t reboot, ie. hold down the power for 10 seconds then repower up....nothing. I can try connecting an external monitor.