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May 1st, 2025 12:39
Black screen on laptop but works on external monitor
When I performed diagnostics is says "cables- check the following cable, jumper, connection, polyfuse or sensor: lcd cable.
Also, it show Windows display update error.
I tried uninstalling the display drivers, nothing works.
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Sarvesh17
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May 1st, 2025 12:36
Im facing same issue, mine is dell precision 5760
ejn63
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28.6K Posts
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May 1st, 2025 16:33
Will a screen diagnostic run correctly (hold the D key through powerup)? Or is it black there as well?
Sarvesh17
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May 1st, 2025 16:57
I tried the graphic driver reset (ctrl+shift+windows+b)
It didn't make any difference to the laptop screen.
Sarvesh17
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May 1st, 2025 17:02
Also, I'm only able to see the external monitor listed on, when i try to detect displays. It is not showing me the dell laptop display at all.
this what i see on updates : Intel Display/Extension 32.0.101.5768 error code 0x80070103