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1 Rookie

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56 Posts

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October 24th, 2022 13:00

BIOS firmware upgrade does't work on Dell Precision 7520

Hi all,
I have a Dell Precision 7520.
This laptop is running Windows 10 Professional 21H2 and Dell Hardware diagnostic did not alert me about any trouble.

I tried to execute BIOS upgrade without success today, in fact every time BIOS .exe package restart the system,
but it never flashing the new BIOS release. Windows 10 started after a few seconds after Dell logo.

In this moment my laptop is running BIOS 1.17.0 and I would upgrade it to the latest release  (1.26.0)

I already tried the following steps today without success:

  • I tried to run BIOS executable file with different users on my computer
  • I tried to run different BIOS file executable (different BIOS update version)
  • I tried to flash the same BIOS release running in this moment (BIOS 1.17.0)
  • I tried to execute BIOS upgrade using USB pendrive from boot menu
  • I tried to reset default settings of my BIOS and run again the executable tool

I always runned software update "As Administrator".
In my case BIOS has got Admin password and I disabled it, however the issue persist.
What can I do?

Thanks for your help!

Federico

1 Rookie

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56 Posts

October 26th, 2022 01:00

Hello,

this morning I did the following steps:

1) Turn off computer
2) laptop backcover removal
3) CMOS battery disconnection (link this guide: https://www.dell.com/support/kbdoc/en-ed/000124377/how-to-perform-a-bios-or-cmos-reset-and-clear-the-nvram-on-dell-systems?lwp=rt)
4) Factory to default reset via BIOS UI
5) CMD as Administrator > "Precision_BIOS_update.exe /forceit"
6) BIOS update flashing properly

Thanks a lot for your help!
Federico

9 Legend

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8.1K Posts

October 24th, 2022 14:00

You can attempt to flash to a lower version first before update to the current one.

1 Rookie

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56 Posts

October 26th, 2022 00:00

Hello,
I attempted to flash a lower version without success.
Downgrade firmware flashing doesn't work.

 

Any other suggestion?

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