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June 18th, 2024 14:08

2nd monitor stopped working correctly

Yesterday, an automatic update for the Intel Iris Xe Graphics was installed on my work Precision 5570 laptop.  Up to that point, I had a 2nd monitor hooked up to the laptop.  After the update, the monitor stopped working until I set the resolution all the way down to 1280x720.  Prior to that, the monitor had been running fine connected to this laptop for over a year, at 1920x1080.

How do I get back to the old/better resolution?  Its listed as an option but when I change to it, the monitor goes black and says "Out of Range".

And I know that resolution still works on the monitor because if I connect it to my personal laptop, 1920x1080 works just fine.

Thanks, any ideas would be appreciated!

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