Unsolved
1 Rookie
•
56 Posts
0
48
December 27th, 2024 11:40
U2 P4610 SSD NVMe issues with Dell t7960
I have a brand new U2 Intel p4610 NVMe SSD. It was working fine when connected to the front NVMe flexbay as an internal drive. However, not sure what happened recently that now, when I restart the computer, the front power light on the computer starts flashing white (similar to low power mode - no amber light at all) and the computer keeps restarting immediately as the Dell logo appears. However, when I remove the U2 drive I do not see any issue, the computer boots normally. When I then just plug the drive in as a hot swap drive after Windows boots, the drive is recognized and works without any issue. All drive health tools show the drive is in excellent condition. I also updated the drive firmware and the BIOS and still I see the same issue. Have you encountered the same issue?
mazzinia_
4 Operator
•
1.4K Posts
0
December 27th, 2024 12:40
Hello,
did it start misbehaving after december windows updates ?
Rain_HH
1 Rookie
•
56 Posts
0
December 27th, 2024 22:09
@mazzinia_ thanks for the comment. I’m not sure if it was due to Windows version. It happened last week which coincidently was when Windows changed. However, since this happenes before the boot process I was not sure if there is any settings etc in the BIoS that needs to be changed to help with the POST. I cannot understand what this blinking white light is telling.
mazzinia_
4 Operator
•
1.4K Posts
0
December 27th, 2024 22:30
I have a different brand U2 installed in my flexbay and the windows update didn't cause issues. but since different models have different controllers.. I wonder if the controller in the intel u2 causes this in combination with the update.
Have you considered disabling S1/S3 in the bios ? (aka disable going low power)
Rain_HH
1 Rookie
•
56 Posts
0
December 30th, 2024 09:39
@mazzinia_ thank you. Yes I tried that. Still the same. As soon as the drive is connected and I restart, the computer goes to flashing white light and and endless restart.
mazzinia_
4 Operator
•
1.4K Posts
0
December 30th, 2024 13:06
Maybe it's simply some incompatibility between the intel controller and the bios