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August 20th, 2024 12:40
Precision 5820 Tower and 5820 Tower X-Series BIOS Update 2.38.0 Discussion
Use this thread to report any issues you encounter after updating your PC to the latest BIOS version.
BIOS Update Information:
- PC Model: Precision 5820 Tower and 5820 Tower X-Series
- BIOS Version: 2.38.0
- Release Date: 09 Aug 2024
Discussion Guidelines:
- Stay On-Topic: Keep your posts related to this BIOS version and its impact on this specific PC model only.
- Report Issues: If you encounter problems after updating, please follow below:
- Provide complete details and any troubleshooting you've done.
- Screenshots and videos can also be shared here for reference.
- Issue replication steps for us to make attempt to replicate the issue.
- How was the update done:
- Windows update
- Dell Command Update
- SupportAssist
- Directly from Web
We value your input in making the update process smoother for everyone. Thank you for being part of our community!
Cleysso Schwanck Intern Dell Technologies In partnership with PUCRS University #Iwork4Dell |
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ullemand
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1 Message
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November 2nd, 2024 11:19
After running the installation via Dell command update, i restarted the computer to actually install the BIOS update.
The computer never boots back to windows.
The computer is on a location where there is no monitor, mouse or keyboard connected to the computer, so i cannot see any error messages, i can however do a power cycle and then the computer comes back online and boots into windows.
I have tried the update several times now with the same result.
JKordero
1 Rookie
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3 Posts
0
November 17th, 2024 04:52
Im facing the same issue... I cannot see anything using different GPU or monitor.
I did a lot of steps and the only one who help me was:
- Use a SSD on a laptop, install it Ubuntu and DWService service
- Install the Ubuntu SSD and boot it from it and using a ethernet cable connected with internet
- Using other computer logged on DWservice and was able to see the ubuntu screen, then rebooted
After the reboot I was able to see the ubuntu boot screen, but Im still not able to see the Dell Logo or BIOS screen.