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March 20th, 2024 19:59

Precision 3240 Tower does not boot

I have a desktop Dell Precision 3420 Tower. It is presenting those behavior:

does not boots up;

does not turns on the keyboard  - the caps-lock led does not turn on or off afer pressing  Caps-Lock key 

does not show any image on the screen,  even using off-board or on-boad video adapter.

Also:

It keeps turning itself on. Just plug power cord on it and it turns on (no power button pressed is needed). By the way  , If I press the power button  for 5 (or even 20, 30, 35, 60...) it  does not able to keep itself turned off over 5 sec and turns on again.

Measures that I´ve already done:
I´ve Exchange the hard drive; memory modules (I exchanged the positions among them and put other ones, as the originals) ; video adpter (it was removed to use on-board adpter and back again).
So ... I´d need to know What path I must to follow to investigate and to know what is causing those problems?

7 Technologist

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9.1K Posts

July 2nd, 2024 05:11

Whether you have the 3240 or 3420 (please review your typing :), neither is a tower.  The 3240 came in compact size and the 3420 SFF.  (And hopefully I don't have that mixed up.)

The first thing to try is replace the size 2032 CMOS battery and do a BIOS reset.

Need clarification on which model you before proceeding further.

(edited)

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