Unsolved
1 Rookie
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2 Posts
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232
June 12th, 2024 13:02
Fan failure
Version :build 4400.16 UEFI ROM
Error Code : 2000-0712
Validation Code : 87174
Fan - The fan failed to respond correctly. (System Fan 0) Alert! Sysyem fan 0 failure.
No Events found!



mazzinia_
4 Operator
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1.4K Posts
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June 12th, 2024 13:31
Hello,
if you are under warranty, simply contact ProSupport ( I'm assuming you have a workstation ) to arrange a replacement.
If you are no more under warranty, you'll have to source yourself the correct spare part ( you didn't mention which computer do you own )
Stanley Gilbert
1 Rookie
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2 Posts
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June 12th, 2024 13:34
@mazzinia_ ooh sorry i own a dell precision 5820 XL
mazzinia_
4 Operator
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1.4K Posts
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June 12th, 2024 13:53
Nothing to be sorry of. If the 5820 is not under warranty anymore, finding and changing the fan is quite easy.
Power down, remove the side panel , temporarily keep engaged the chassis intrusion ( it's a kind of trigger in a depression, you can use a pencil ) and start up the system with the panel removed. You'll easily see which fan is not spinning