Unsolved
1 Rookie
•
3 Posts
0
25
May 10th, 2024 10:34
Dell Precision 5810 - Confirm factory fitted motherboard from support site?
Have been offered large number of Dell Precision 5810 work stations.
Seller unwilling to confirm open machines, and confirm M/B versions, but will send pic of service tag numbers.
Is it possible to verify motherboard version installed at factory build, from support website, given service tag?
No Events found!
mazzinia_
4 Operator
•
1.4K Posts
0
May 10th, 2024 12:32
Hello,
no, it's not possible. You get a series of info but not the actual mb. I mean, we as customers don't get that info when we check the machine details ( the order details ) using the service tag. Maybe dell has it saved, but that's a different thing.
The seller doesn't want to open the machines, but what about checking by turning some of them on ? If they have the os installed, just run System Information , the mb version is mentioned there
(edited)
levyte
1 Rookie
•
3 Posts
0
August 22nd, 2024 09:20
Solved this problem, by using service tag, to confirm memory speed, at original time of build.
DDR 2400 = V4 motherboard