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24 Posts

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January 23rd, 2024 04:05

7920 XL Rack not booting

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4 Operator

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1.4K Posts

January 23rd, 2024 12:53

Hello,

if you read the first 2 messages, you will see mentioned that the hdd0 (aka the boot drive) is a goner. Do you have a backup, and a new drive to install ?

Anyway I can see from the pics that you are under active warranty (prosupport next business day until end of 2025) , so the correct action is contacting Prosupport that will provide resolving the issue / exchanging the drive sending out a tech / etc.

Support Services and Contracts | Dell US

enter the Service Tag , then press "contact us" 

(edited)

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