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March 6th, 2024 18:46

3450 Support Assist update removed command update

Last weeks complete SA process stumbled and ultimately resulted in the Command Update app disappearing. Repeated attempts to update drivers through SA reported error, could not connect to internet, even though the computer was obviously connected without any other issues. All of the other SA processes completed properly. In checking the history log of SA, the Feb 28 update shows the driver download "complete", but also has a red pin indicating a link to "restore system" highlighted in blue font.

Today a manual run of just the "update drivers" in SA reports "complete", with no updates available. It no longer reports error or restore system.

I have only had one other "glitch" with the routine, more or less weekly, SA or Command Updates since the computer was new in Sept 2022.

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