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January 1st, 2023 21:00

PowerVault TL1000 Tape Library write failure during backup.

We are using PowerVault TL1000 autoloader to archive data. When we try to give backup, write head is moving till a certain offset after that its giving errorcode 23. Also no data was written on the media till this offset.

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3K Posts

January 2nd, 2023 01:00

Hello, I found this on page 23 please check it https://dell.to/3VADFJ7

0023

LDI I/F error.
ENQ receive timeout detected. 

1. Observe LEDs. See “Front panel Indicators”
on page 55.
2. Reseat all cables. See Reseating cables.
3. Cycle the power supply and try again.
• If the problem is corrected, run Library
Verify before normal library operations
resume. See “Running library verify test”
on page 78.
• If the problem persists, see “Contacting
Dell technical support” on page 89.

 

Hope that helps!

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