Password Reset iSCSI to SAS Adapter - TL24iSCSIxSAS

Question

Hello,

We are in need of assistance resetting the password to two iscsi to sas adapter for a TL2000. We do not have the current password, but were able to generate a challenge code by entering DELLSUPPORT as the password.

Challenge Code 1:

CSEHP5H3KT0

Challenge Code 2:

TDZH9WCF1JA

Thanks,

Ben

DellEMCSupport · Answer

Hello,   Challenge code 1 answer = 56HSJC85RKB Challenge code 2 answer = Y04DRDKSRND   Let me know if this resolves it for you, or if you need further assistance.

bhnaylor · Answer

Thank you for providing the challenge code answers, however they did not work. It looks like the challenge code get's regenerated each time you type DELLSUPPORT or refresh the page, which we unfortunately did, and now have a new challenge code: TDFWG8S5S23

Could you provide a challenge code answer for the code above?

Ben

DellEMCSupport · Answer

Sure. I have response code T4B532D3E4N.

bhnaylor · Answer

Great! That worked! Thanks for your help. Ben

bhnaylor · Answer

We purchased another iSCSI to SAS Adapter and do not have the password for this device either. Could you provide a challenge code answer for the code below: CSET994W6V0 Thanks, Ben

DellEMCSupport · Answer

Hello Ben, Here is your response key. G0ZJVYJJJVB

PowerVault

Password Reset iSCSI to SAS Adapter - TL24iSCSIxSAS

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