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March 8th, 2023 04:00

MD3200i "Virtual Disk Not on Preferred Path" Cluster server

Hello,

 

I get this message "Virtual Disk Not on Preferred Path"

Stefgrifon_0-1678277607203.png

if i run "storage\virtual disk\advanced\redistribute virtual disks" The problem is leaving but after a while it comes back.

Do you know what's happening?

Stefgrifon_1-1678277686561.png

Thank a lot,

Stefanos

March 8th, 2023 11:00


Stefgrifon,

 

We would need additional information to accurately determine the issue that is occurring. Would you export a support bundle from the MD3200i and then upload it to upload. dell. com, and once you upload it would you private message me the svc tag used to upload, so that I may locate the logs for review?

 

Let me know.

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482 Posts

March 11th, 2023 22:00

This is the most common error on MD series boxes, no need to worry about it, it usually happens when any of your VD is switched to another controller which is not the primary one on which the VD is created.

there is no impact on production due to that, one of the solutions is already provided by you, and another one is reboot the controller and the failover went to the original controller

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March 19th, 2023 02:00

Thank you,
Do you think if I upgrade the firmware it will be better?
I have upgraded the firmware hard disks. But i cannot find which is the last firmware of the raid controller.
Do you know where i can found it?


Now i have the 08.20.24.60

Stefgrifon_0-1679217772054.png

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March 19th, 2023 18:00

Hi @Stefgrifon,

 

08.20.24.60 should be the latest.

 

You can find any downloads on MD3200i here: https://dell.to/3FCAOu5

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March 26th, 2023 00:00

It depends actually cause if the system is stable and working perfectly and the Firmware is updated 2-6 months back then there is no need to update(If your system is out of warranty)

Cause sometimes if updating the firmware will cause any kind of issue then it will a challenge for you to

open a ticket with OEM.

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Singh

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