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April 28th, 2023 03:00
MD3200i Stuck Reconstructing
Hi,
We have just had two drives fail on our MD3200i SAN Device. The hot spare has kicked in but the disk pool was showing as degraded. I have replaced both the drives with new ones from Dell. One has been marked as the hot spare and the other started reconstructing, but has only got to 1% and hasn't moved for 2 days. The disk access on the device also seems to have now become very slow. Is the best approach here to remove the reconstructing disk and re-insert it to hopefully get it to reconstruct again properly or do I need to restart the device to see if that will help kick start the reconstruction again ? Thanks.
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DELL-Chris H
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April 28th, 2023 07:00
OllyDell,
In order to assist us in accurately diagnosing the issue would you upload a support bundle to upload. dell. com and then private message me the svc tag used when upload, so that we may locate the logs for review?
I would refrain from doing anything else until we can review it, to not risk any of the data.
Let me know.