MD3200i Controller entering ClientErr lockdown state...

Question

Hello, I have a MD3200i when i try connect to the controler it say:

Reset, Power-Up Diagnostics - Loop 1 of 1
3600 Processor DRAM
01 Data lines Passed
02 Address lines Passed
3300 NVSRAM
01 Data lines Passed
4410 Ethernet 82574 1
01 Register read Passed
02 Register address lines Passed
6D40 Bobcat
02 Flash Test Passed
3700 PLB SRAM
01 Data lines Passed
02 Address lines Passed
7000 SE iSCSI BE2 1
01 Register Read Test Passed
02 Register Address Lines Test Passed
03 Register Data Lines Test Passed
3900 Real-Time Clock
01 RT Clock Tick Passed
Diagnostic Manager exited normally.

Current date: 10/04/20 time: 07:15:38

LSI Logic RAID Controller
Copyright 2008-2011, LSI Logic Corporation. All Rights Reserved.
Copyright 1984-2006 Wind River Systems, Inc.
VxWorks: VxWorks 6.5 Kernel: WIND version 2.10
Model: 2660 Firmware versi10/04/20-07:15:37 (tRAID): NOTE: Set Powerup State
on: 10/04/20-07:15:37 (tRAID): NOTE: SOD Sequence is Normal, 0
07.75.14.61

->
Serial Port shell started.
10/04/20-07:15:38 (tRAID): NOTE: Turning on tray summary fault LED
10/04/20-07:15:38 (tRAID): ERROR: SBB ICID value bad
10/04/20-07:15:38 (tRAID): WARN: Suspending Ctlr: "SBB_Ctlr_Validation_Failed"
10/04/20-07:15:38 (tRAID): NOTE: Flashing tray summary fault LED
10/04/20-07:15:38 (tRAID): WARN: Controller entering ClientErr lockdown state...

. if i press ctrl+pause then the big S not work (it eat it just dont go toward to a menu) how can i fix this issue? thank you, Gergely

DiegoLopez · Answer

Hello @fgp303

This output from the serial shell is the message which appears after both controllers fail to complete boot and report the "lockdown" message. Normally, this enters in a loop process.

If you perform the "lemClearLockdown" does it clear the lockdown condition from the serial shell?

If not, there is something you can try when you have this “ERROR: SBB ICID value bad”. You just need to clear and reprogram the correct ICID, connect to the serial shell and execute the following command and then reboot the controller:

sbbSetICID 2,0

This command clears the preprogrammed ICID and on the next reboot assigns a new unique ICID for the backplane for the type of controller. Then the backplane will automatically accept the programmed ICID for the MD3x6x/i/f array.

Hope this helps.

Please, let me know if you have more questions.

Regards.

PowerVault

MD3200i Controller entering ClientErr lockdown state...

Was this post helpful?