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4897

May 23rd, 2021 22:00

HE: drive broken: needs repair, Exception F3 02 - Error

Hi Team,

We are receiving below error on our Dell PowerVault TL4000 tape library

bachtera_0-1621831525327.png

and there is error code = Code B8 B8 SCD:2

and when I checked on inventory tape, i see warning on the drive 2 with the error bad tape

bachtera_1-1621831956875.png

Could you please give me the solution for this problem? because we have a problem with the robot in DC and DRC with the same error and the backup process is not running normal.

is the problem with the patch drive?

2 Intern

 • 

427 Posts

May 24th, 2021 05:00

if possible see if you can manually remove the tape from the library front panel.

The tape is either faulty or the drive is in most cases.

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