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3 Posts
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307
May 24th, 2022 03:00
firmwares of Physical Drives Toshiba MG04SCA300E for MD3200
Hi
I did replace one faulted HD (Dell, 3TB, MG04SCA300) in a MD1200 array with another one ( Toshiba, MG04SCA300E).
the MDSS indicated that the new HD is unsupported so i went to download latest Dell PowerVault MD Series Storage HDD/SSD Firmware and unfortunately i couldn't find (MG04SCA300E) in the downloaded list.
how i can get the firmware of this physical drive to make it recognized by the system
DELL-Chris H
Moderator
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9.7K Posts
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May 24th, 2022 09:00
Majid_Saifi,
The drive you listed isn't showing as supported in the device. If you look at the links below, they are the supported drives for both units.
MD12XX support matrix
MD32XX/MD36XX support matrix
Let me know if this helps.
Majid_Saifi
3 Posts
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May 24th, 2022 23:00
DELL-Chris H
Unfortunately, the hard drive is not on the list. I wish I had known that before buying the 2 HD.
Is there any way for the disk to be recognized by the system?
Isn't it possible to include this device in the updated drives list?!
I would be grateful if you could advise me on this.
Regards
DELL-Erman O
Moderator
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3K Posts
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May 25th, 2022 00:00
Hi, I'm not aware of any other way to recognize unlisted disks. If other users have had similar experiences and achieved, maybe they can help.
Majid_Saifi
3 Posts
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May 30th, 2022 01:00
I haven't been able to solve the problem and I think the only solution is if Dell includes (Toshiba, MG04SCA300E) in the next storage hard drive/SSD firmware updates.
I hope that will be soon.
Regards
Majid