the storage has 2 physical disks failed on the same Raid VD. Unfortunately in this case data is not accessible and is considered lost.
You can try to recover data, but it is not something that we usually do. You can have an offer from our technical support that can help you to diagnose the issue, but we cannot guarantee that data will be recover.
Or you can some 3rd party company to have data recoveryThanks.
Thank you very much for your answer. I removed the logs from community. I still hope that it is possible to at least partially recover the data. And I have more questions. Is it possible to recover data if the PCB is replaced on damaged disks?
We are unable to provide an opinion if data can be recovered if repairs done to the drive, this would need clarification from the data recovery center company which you're advised by Marco to seek help from.
DELL-Marco B
Moderator
•
3.9K Posts
1
February 27th, 2023 08:00
Hello,
the storage has 2 physical disks failed on the same Raid VD. Unfortunately in this case data is not accessible and is considered lost.
You can try to recover data, but it is not something that we usually do. You can have an offer from our technical support that can help you to diagnose the issue, but we cannot guarantee that data will be recover.
Or you can some 3rd party company to have data recoveryThanks.
DELL-Marco B
Moderator
•
3.9K Posts
1
February 27th, 2023 08:00
And please remove logs from the community as it is considered personal data as it contains some sensible information
Yermek
3 Posts
0
February 27th, 2023 18:00
Thank you very much for your answer. I removed the logs from community.
I still hope that it is possible to at least partially recover the data. And I have more questions.
Is it possible to recover data if the PCB is replaced on damaged disks?
DELL-Joey C
Moderator
•
4K Posts
0
February 27th, 2023 21:00
Hi @Yermek,
We are unable to provide an opinion if data can be recovered if repairs done to the drive, this would need clarification from the data recovery center company which you're advised by Marco to seek help from.