9 Posts
0
751
September 12th, 2022 06:00
Dell TL1000 all the tapes showing offline in Acronis Management Server
Hello @DellS @DellT @4Dell @QDell @Dell7
I Have Dell TL1000 Tape Library with 8-Drives , when I connected the Library to Management server starts Inventory .
but now 1-Drive is Stucked in head of Library when I'm trying to Unload its getting failed saying ( Operation execution
error detected)
& All the Drives showing offline in Acronis Management server.
posting the screenshot below.
No Events found!
tapelibraryfixer
2 Intern
•
427 Posts
0
September 12th, 2022 07:00
You have 1 drive, 7 data tapes and one cleaning tape.
looks like a tape 004 may be stuck somewhere.
mdzaid98
9 Posts
0
September 12th, 2022 20:00
@tapelibraryfixer
Yes I have 6 data tapes & 2 cleaning tape & tape-4 stuck in head I tried to unload it with both mode Random & sequential mode but its saying
hardware error.
tapelibraryfixer
2 Intern
•
427 Posts
0
September 13th, 2022 00:00
according to the screenshot you have 1 cleaning tape, unless one is labeled wrong.
you may have to open the unit to see whats going on, more than likely a tape has snapped.
that or the picker has an issue, maybe bocked.
mdzaid98
9 Posts
0
September 14th, 2022 20:00
@tapelibraryfixer
Yes , Drive-4 is Stucked in tape head I tried to unload it with both mode Random & sequential mode but its saying
Operation execution error detected [Hardware Error]