Unsolved
2 Intern
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37 Posts
0
980
July 2nd, 2020 08:00
Dell MD3220i - Isolation of physical disk causing consistency mismatch
we had a power issue and then when power was restored we have been getting this error.
Error - "Isolation of physical disk causing consistency mismatch"
seems to be only with the disks and Raid Group (raid 6) using enclosure 3.. from the OS point of view using this disk.. there seems to be no issue.
media scan seems to be running in the background.. should that not fix any underlying issues?
is this a controller or chassis issue?
we are running the latest firmware on our unit and disks.
any ideas on how to solve this would be great... thank
DellEMCSupport
631 Posts
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July 2nd, 2020 15:00
Hello leroyl,
It seems that when power was restored that your system may not have powered on in correct order. What I would do is to power down your MD3220i and all enclosures leave off for 3 minutes then power on. If you are still getting the error after that then we will need to look at a support bundle to see what is going on with your MD3220i.
Please let us know if you have any other questions.
hayshwj
3 Posts
0
July 5th, 2020 19:00
leroyl
2 Intern
•
37 Posts
0
July 8th, 2020 12:00
Thanks for the info.. we will try this.
so after we have everything powered off.. what would be the correct power on order?
DellEMCSupport
631 Posts
0
July 8th, 2020 13:00
Power on the attached storage, then the MD3220i, wait 5 minutes then power on the servers.