Unsolved

577

April 25th, 2021 14:00

Dell MD Dell MD3600I 2 drive failed and LUN is offline

Hello All,

One of my  Dell MD3600I storage; enclouser4 (md1200) has 2 failed drives. from this enclouser4 we have a dg group build with RAID5 and it has 3 LUNs. Out of 3 LUNs, one LUN is in failed states, and 2  shows as degraded. I'm going to replace one failed drive now and how do I recover the data and bring back those LUNs online? 

Also, I can see one spare drive assigned to this enclosure and wonder why this spare disk didn't take over when the drive failed. 

Thank you in advance for your help 
Vin

Moderator

 • 

9.7K Posts

April 26th, 2021 09:00

IBM Wood Storage,

 

We would need a support bundle so that we can see what is specifically going on & know so we know which drive to replace first. Would you be able to pull the support bundle and upload it to https://dell.to/3dXr8gx, and then Private Message me the svc tag used to upload it?

 

Let me know.

 

 

Top