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January 14th, 2010 02:00

Powerpath driver configuration is failing

Hi Community,

We are using a Sun SPARC T5440 (with 4 internal disks) conected to a CLARIION external storage (having 12 disks). The power path is failing to conigure the EMC disks on the Sun server, with following error:

- The pwercf -q command shows the following "NO valid mapping entries in conf file!" :

Device(s) not found.

INFO: powermt config force

Device(s) not found.

INFO: powermt save

INFO: Configuring sun server for powerpath with powercf -q

NO valid mapping entries in conf file!

Device(s) not found.

No disks found!

NO valid mapping entries in conf file!

Warn running powercf -q again

No disks found!

NO valid mapping entries in conf file!

Warn running powercf -q again

No disks found!

NO valid mapping entries in conf file!

Warn running powercf -q again

- The format command output shows the following:

bash-3.00# format

Searching for disks...done

AVAILABLE DISK SELECTIONS:

0. c0t0d0

/pci@400/pci@0/pci@1/scsi@0/sd@0,0

1. c0t1d0

/pci@400/pci@0/pci@1/scsi@0/sd@1,0

2. c0t2d0

/pci@400/pci@0/pci@1/scsi@0/sd@2,0

3. c0t3d0

/pci@400/pci@0/pci@1/scsi@0/sd@3,0

4. c2t0d0

/pci@400/pci@0/pci@d/SUNW,qlc@0/fp@0,0/ssd@w500601604ba0666b,0

5. c3t0d0

/pci@400/pci@0/pci@d/SUNW,qlc@0,1/fp@0,0/ssd@w500601684ba0666b,0

6. c4t0d0

/pci@700/pci@0/pci@9/SUNW,qlc@0/fp@0,0/ssd@w500601614ba0666b,0

7. c5t0d0

/pci@700/pci@0/pci@9/SUNW,qlc@0,1/fp@0,0/ssd@w500601694ba0666b,0

- While executing the format command the below warnings appear on the console:

Jan 13 09:19:28 rorotikasvr1 drive offline

Jan 13 09:19:28 rorotikasvr1 scsi: WARNING: /pci@400/pci@0/pci@d/SUNW,qlc@0/fp@0,0/ssd@w500601604ba0666b,0 (ssd4):

Jan 13 09:19:28 rorotikasvr1 drive offline

Jan 13 09:19:28 rorotikasvr1 scsi: WARNING: /pci@400/pci@0/pci@d/SUNW,qlc@0,1/fp@0,0/ssd@w500601684ba0666b,0 (ssd0):

Jan 13 09:19:28 rorotikasvr1 drive offline

Jan 13 09:19:28 rorotikasvr1 scsi: WARNING: /pci@400/pci@0/pci@d/SUNW,qlc@0,1/fp@0,0/ssd@w500601684ba0666b,0 (ssd0):

Jan 13 09:19:28 rorotikasvr1 drive offline

Jan 13 09:19:28 rorotikasvr1 scsi: WARNING: /pci@700/pci@0/pci@9/SUNW,qlc@0/fp@0,0/ssd@w500601614ba0666b,0 (ssd2):

Jan 13 09:19:28 rorotikasvr1 drive offline

Jan 13 09:19:28 rorotikasvr1 scsi: WARNING: /pci@700/pci@0/pci@9/SUNW,qlc@0/fp@0,0/ssd@w500601614ba0666b,0 (ssd2):

Jan 13 09:19:28 rorotikasvr1 drive offline

Jan 13 09:19:33 rorotikasvr1 scsi: WARNING: /pci@700/pci@0/pci@9/SUNW,qlc@0,1/fp@0,0/ssd@w500601694ba0666b,0 (ssd1):

Jan 13 09:19:33 rorotikasvr1 drive offline

Jan 13 09:19:33 rorotikasvr1 scsi: WARNING: /pci@700/pci@0/pci@9/SUNW,qlc@0,1/fp@0,0/ssd@w500601694ba0666b,0 (ssd1):

Jan 13 09:19:33 rorotikasvr1 drive offline

- Also find below the output of some related commands (luxadm -e port and cfgadm -al -o show_SCSI_LUN):

bash-3.00# luxadm -e port

/devices/pci@400/pci@0/pci@d/SUNW,qlc@0/fp@0,0:devctl CONNECTED

/devices/pci@400/pci@0/pci@d/SUNW,qlc@0,1/fp@0,0:devctl CONNECTED

/devices/pci@700/pci@0/pci@9/SUNW,qlc@0/fp@0,0:devctl CONNECTED

/devices/pci@700/pci@0/pci@9/SUNW,qlc@0,1/fp@0,0:devctl CONNECTED

bash-3.00# cfgadm -al -o show_SCSI_LUN

Ap_Id Type Receptacle Occupant Condition

c2 fc-private connected configured unknown

c2::500601604ba0666b,0 disk connected configured unknown

c3 fc-private connected configured unknown

c3::500601684ba0666b,0 disk connected configured unknown

c4 fc-private connected configured unknown

c4::500601614ba0666b,0 disk connected configured unknown

c5 fc-private connected configured unknown

c5::500601694ba0666b,0 disk connected configured unknown

So far, we have tried to:

- Upgrade the EMC Navisphere management

- Uninstall and re-install powerpath, using a valid license

- Upgrade to powerpath release 5.2 SP2

- run all of the below commands:

1.       devfsadm -C

2.       powercf -q

3.       powermt config

4.       powermt save

5.       powermt display dev=all

and still no devices found.

Your help is really appreciated.

BR,

Joyce

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