Start a Conversation

Unsolved

X

1 Rookie

 • 

1 Message

73

September 12th, 2024 04:50

N2048P switch rebooting issue

I purchased the N2048P switch a couple of days ago, and it has been experiencing random reboots at unpredictable intervals. The reboots are labeled as "TEST BENCH SCREENING" in the logs and occur without a clear pattern, disrupting network connectivity. I have updated the switch to the latest firmware, and upon inspection, the switch appeared clean inside. However, I have been unable to configure the switch, including adding an IP address, due to the frequent reboots. Assistance is needed to diagnose and resolve this issue.

Moderator

 • 

5.1K Posts

July 10th, 2025 05:41

Hello thanks for choosing Dell.

The term “TEST BENCH SCREENING” in the syslogs of a Dell N2024P switch typically refers to an internal diagnostic or manufacturing test that was performed on the switch—often before it was shipped, meaning it's most likely you got a second hand system.

Hence, can we ask you to run the activities below to collect logs
#show techs-support
#boot system backup
#reload

so that we check logs for further analysis for reported issues.

Respectfully,

No Events found!

Top