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January 26th, 2024 09:04

health status indicator for N2024

Hello 

I have an issue with a stack member 

After a power outage the health status indicator light is red and device is not able to join the stack.

We tried reboot the device/ power on and off but the red light persist.

Show switch command, show the member as unassigned.

is there a way to access the second device from the primary member or only via console cable ?

and what actions we can do after ?

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July 15th, 2025 06:34

Hello,

 

"is there a way to access the second device from the primary member or only via console cable ?

and what actions we can do after ?"

 

 


There is no way to access a member switch directly from the management (master/primary) switch.
To troubleshoot, remove the affected switch from the stack group and connect to it via the serial console to review the console output.
If you’re able to access the CLI mode, we can proceed with recovering the switch.

 

 

Respectfully,

 

 

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August 18th, 2025 12:34

Hi,

I've the same issue.

Switch ON the N2024

when the status led is red

So to solve the matter, reset the switch, insert an unbent paper clip or
similar tool into the pinhole for four seconds.

the switch boot and "normally" it'll be ok, for me it was OK

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October 13th, 2025 14:56

Hi,

after a time, led alarm come back red, 

at the next boot, N2024 doesn't boot.

the matter is with the memory flash if your firmware is under 6.6.xx

too late for me to update the N2024

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9.7K Posts

October 13th, 2025 19:09

Giga38,

 

So are you not able to boot after the paperclip manual reset now?  What it sounds like is that the flash memory may be wiped or inaccessible, which would require manual recovery via TFTP, you can find details about it here

 

Let me know how it goes and if this helps.

 

 

 

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October 14th, 2025 06:27

Hi Chris,

Thank you for your information,

I'll try this the next week and I'll made a feedback

Many thanks

Best regards,

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October 20th, 2025 07:51

@DELL-Chris H ​ 

Hi Chris,

So after boot, I don't have the N2024 access console, no boot from TFTP

the matter is with the flash memory.

thanks

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