Unsolved

1 Rookie

 • 

4 Posts

 • 

2 Points

106

December 8th, 2025 11:40

Dell SAS HBA controller in an R760xs

The company has a Dell R540 server with a Dell 12 Gbps SAS HBA Controller (DP/N - 0T5d83), and a PowerVault LTO-7 External Tape Backup. We purchased a new server (Dell R760xs), and want to move the HBA controller to the new server to use the Tape Backup there. But the HBA controller is not recognized in Windows. When I enter to Lifecycle Controller at boot, i guess i see that at Storage Controller in slot 5 should be that card. I attach a screenshot about that. CurrentControllerMode is not supported. Although the card blining green. Would the card work in the new server?

4 Operator

 • 

2.4K Posts

December 8th, 2025 15:01

For sure the 12G SAS HBA will work in 15Gen Servern(but not official supported on paper) i have some doubt about 16Gen Hosts.  With the 15+16Gen there would be the H355e which is a Quadport 12G SAS HBA. You should try this one.

Because its listet within the LifeCycleController? you havent made the simple error to put the Card into a non working riser because of only having a Single CPU system which doesnt support that may PCIe Lanes.  

Do you have take a look into the windows device manager if its there?

Long time ago i tried to put a 6e PERC int a "newer" systems and server refused to boot and display a red error message about UEFI problems with the LSI (perc is LSI based) driver. It never past POST boot.

Regards,

Joerg

1 Rookie

 • 

4 Posts

 • 

2 Points

December 10th, 2025 12:07

Because its listet within the LifeCycleController? you havent made the simple error to put the Card into a non working riser because of only having a Single CPU system which doesnt support that may PCIe Lanes.  

The server has 2 pci lanes, so it does matter which lane i use, if i have only one cpu, because one pci lane connect only one cpu?

4 Operator

 • 

2.4K Posts

December 10th, 2025 12:21

On every riser or pcie slot there is a small label printet with CPU1 or CPU2.   Yes if you only have one CPU than there are not enough PCI Lanes available for all slots.

On the back of the server cover there is always a layout printed.

I would not expect that the HBA is visible within LCC when you put into a riser which is located to CPU2. But iam not sure about.

Regards,

Joerg

1 Rookie

 • 

4 Posts

 • 

2 Points

December 10th, 2025 12:28

Thank you, than I have to check it again, which port did i use, if i have put it into the wrong pci lane, then maybe it will work in the other one.

0 events found

No Events found!

Top