SNMP trap error

Hi,

It sounds  that the GW has incorrect MDM credentials - please see "Configuring SNMP properties after deployment" chapter in ScaleIO User Guide, these steps should fix this problem.

Cheers,

Pawel

Thanks Pawel for suggestion, but I have no idea how to fix this problem, coz if I look into gatewayUser.properties file I see that for entering MDM credentials I should use SioGWTool, but I can't find any information how to use it.

#######SNMP Service and ESRS properties#######

# MDM credentials are only required for SNMP trap support and ESRS

# Deprecated.

# To enter MDM credentials, please use SioGWTool.

Could you help explain?

Thanks in advance.

Hello,

While on the ScaleIO Gateway, run the command below:

/opt/emc/scaleio/gateway/bin/SioGWTool.sh --set_mdm_credentials –mdm_user admin –mdm_password --create_default_lockbox

Restart the ScaleIO Gateway service:

service scaleio-gateway restart

Let me know if you have questions

Hi

after running your provided commands I receive the same error "System.Credentials.GW_CONFIGURATION_INVALID_MDM_CREDENTIALS"

When running this command:

/opt/emc/scaleio/gateway/bin/SioGWTool.sh --set_mdm_credentials –mdm_user admin –mdm_password --create_default_lockbox

Did it return any errors or was it successful?

Also, did you restart the ScaleIO gateway service after setting mdm credentials?

service scaleio-gateway restart

Ensure that you are using the correct password for your ScaleIO login.

Also make sure you have the MDM IP address/s set and the correct system ID for your ScaleIO cluster in the ScaleIO Gateway config file.

/opt/emc/scaleio/gateway/webapps/ROOT/WEB-INF/classes/gatewayUser.properties

Set these two parameters appropriately:

• mdm.ip.addresses=
• system.id=