Unsolved
This post is more than 5 years old
1 Message
0
669
May 8th, 2018 22:00
scaleio gateway Server Reinstall failed.
hello
scaleio version : 2.0.0.1
Gateway Server : Windows 10
1. First time installation succeeded.
2. Uninstall.
3. Reinstall - Failure
Message on failure.
"There is a problem with this Windows Installer Package.
A Program run as part of the setup did not finish as expected.
Contact your support personnel or package vendor."
The installed file fails to be rolled back.
What causes this problem?
No Events found!
RHasleton1
73 Posts
0
May 9th, 2018 10:00
Unfortunately, the ScaleIO Gateway was never tested and therefore not supported on Windows 10. From the documentation for Gateway requirements:
Windows 2008 R2, 2012 R2, or 2016, including the Visual C++ redistributable 2010
package, 64-bit. Server Core editions are not supported.
I would also recommend retrieving a later version, as 2.0.0.1 is fairly old at this point.
Hope that helps