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July 21st, 2015 00:00

ScaleIO 1.31.1 and 1.32 Frequent disconnects of SDS's , MDM's and ESX-hosts panic

1.31.1 and 1.32 Frequent disconnects of SDS's , MDM's and ESX-hosts panic on ESXi 5.5 U2.

There is a Knowledgebase regarding these issues.

Any idea?

21 Posts

July 21st, 2015 11:00

The ScaleIO VM template version is ScaleIOVM_1.32.403.2.

I have 2 data path links which mean 2 IP Addresses for ScaleIO SDS.

Thanks

July 25th, 2015 03:00

Please could you provide the log collection.  The log collection script is located under /opt/scaleio/ /diag/ and the name is get_info.sh.  For example, for mdm the script will be.

/opt/scaleio/mdm/diag/get_info.sh.

Please make sure to run the script on all nodes.

Thanks.

51 Posts

November 10th, 2015 15:00

Hi,

I have a few questions for you, in order to assist better.

Which KB number?

What errors/entries are seen in the MDM events log?

How often are you seeing disconnects?

Which release version of ScaleIO are you using?


1.32.0 had a likelihood of spontaneous rebuilds and SDC disconnect, most reasons for which were resolved in 1.32.1.


I’d check for error/overrun/frame/carrier counters >0 in ifconfig output, or packet loss/unstable response times from ping (jumbo frame, if configured) output between MDM and SDS in question.

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