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21 Posts
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1015
July 21st, 2015 00:00
ScaleIO 1.31.1 and 1.32 Frequent disconnects of SDS's , MDM's and ESX-hosts panic
1.31.1 and 1.32 Frequent disconnects of SDS's , MDM's and ESX-hosts panic on ESXi 5.5 U2.
There is a Knowledgebase regarding these issues.
Any idea?
No Events found!
spectrum17
21 Posts
0
July 21st, 2015 11:00
The ScaleIO VM template version is ScaleIOVM_1.32.403.2.
I have 2 data path links which mean 2 IP Addresses for ScaleIO SDS.
Thanks
PowerFlex Mark
40 Posts
0
July 25th, 2015 03:00
Please could you provide the log collection. The log collection script is located under /opt/scaleio/ /diag/ and the name is get_info.sh. For example, for mdm the script will be.
/opt/scaleio/mdm/diag/get_info.sh.
Please make sure to run the script on all nodes.
Thanks.
daverush
51 Posts
0
November 10th, 2015 15:00
Hi,
I have a few questions for you, in order to assist better.
Which KB number?
What errors/entries are seen in the MDM events log?
How often are you seeing disconnects?
Which release version of ScaleIO are you using?
1.32.0 had a likelihood of spontaneous rebuilds and SDC disconnect, most reasons for which were resolved in 1.32.1.
I’d check for error/overrun/frame/carrier counters >0 in ifconfig output, or packet loss/unstable response times from ping (jumbo frame, if configured) output between MDM and SDS in question.