IDRAC9 Redfish firmware install automation issue

Question

Hello,I am attempting to automate firmware upgrades on IDRAC9 7.x.  iDRAC Firmware Version 7.20.30.55 I am using this document : https://developer.dell.com/apis/2978/versions/7.xx/docs/Tasks/2SimpleUpdate.mdI was able to successfully upload the firmware and see it as 'available'.  However when I attempt to trigger the SimpleUpdate I get an error : JID_617869661566 Firmware Update: Generic Failed (100%)Scheduled Start Time2025-10-29T20:16:06Actual Start TimeNot ApplicableExpiration TimeNot ApplicableActual Completion TimeNot ApplicableMessageRED023: Lifecycle Controller in use. This job will start when Lifecycle Controller is available. When I head to Maintenance tab -> System Update and I see this message : SUP0108: A deployment or update operation is already in progress. Wait for the operation to conclude and then re-try. My assumption is that this is blocking my update.  After some further investigation I found that my IDRAC gets into this SUP0108 state immediately after the upload prior to the SimpleUpdate trigger.  I have been having to reboot the IDRAC to get it out of this state.Does anyone have any idea why I'm running into this?Thanks

DELL-Young E · Answer

Hello, in regard to this post, maybe you have LCC open or the server sits in the BIOS config?

We need to make sure the server is booted or at least completed the post. Also you can force remove all pending jobs if any.

SSH to iDRAC and execute "racadm jobqueue delete -i JID_CLEARALL_FORCE"

Let us know how it goes.

Respectfully,

DELL-Rey G · Answer

I've never done the redfish method before, but I have an R640 available and thought I would try this.
I'm using windows to curl, and this is my command line:
curl -X POST "https://<IP_address>/redfish/v1/UpdateService/Actions/UpdateService.SimpleUpdate" -u root:<password> --insecure --ssl-no-revoke -H "Content-Type: application/json" -d "{\"ImageURI\": \"https://dl.dell.com/FOLDER12926931M/4/BIOS_T4VCN_WN64_2.24.0_01.EXE\"}"

what happens is:
Downloading the BIOS_T4VCN_WN64_2.24.0_01.EXE update package.
Unable to complete the job because of an internal error.
Job JID_618684503658 failed because Unable to complete the job because of an internal error.

So this is kinda odd to me. The bios is one level down from the latest, and my idrac is N-2, so not old at all.
I also cleared the jobs before running.
Uploading the file via idrac gui works fine as well.

Rey
#Iwork4Dell

DELL-Rey G · Answer

So for anyone out there that might be interested, for my scenario, the fix was to use downloads.dell.com in my previous post instead of dl.dell.comRey#Iwork4Dell

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IDRAC9 Redfish firmware install automation issue

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